Three months ago Novacorr received a phone call from a customer named Fay Witton. Faye had a dilemma, she needed a new custom made tilt & lift chair, but she couldn’t have just any chair, Faye also needed this new chair to match the rest of the furniture situated in the living area. She had searched high and low for the specific fabric needed but with no positive results.
That’s when Novacorr Healthcare were asked to get involved. Novascorr’s very own managing director personally went to visit Fay at her beautiful home in Bury and measurements & samples were taken in preparation.
We as a team pride ourselves on going that extra mile for our customers and that’s exactly what we did.
The team at Novacorr Healthcare researched and investigated for weeks until we finally found an exact fabric match!
After a few other person specific alternations were made, for example the chairs arms made to a certain height as Ms Witton’s shoulders needed to be raised when seated, the chair was all ready and delivered last week!
Faye was overwhelmed with the results, so much so that she even stated that she would recommend Novacorr to anybody!
Here at Novacorr we always do that little bit extra to ensure our customers satisfaction, Fay was a pleasure to work with and by joining forces we successfully created a chair to suit her and her lovely home.
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